Who Can Refer
Referrals are accepted from
Participants
Families and carers
Local Area Coordinators (LACs)
Allied health professionals
Service providers
Hospitals and community services
Guardians and advocates
Self-referrals are also welcome.
How Referrals Work
A referral is submitted by email or phone.
Monarch reviews the participant’s needs and current supports.
Contact is made with the participant or nominee to discuss support requirements.
If appropriate, services commence and supports are coordinated in line with the participant’s NDIS plan and goals.
The aim is to respond to referrals promptly and ensure participants are connected with the right supports without unnecessary delays.
What Information Is Needed
To assist with the referral process, the following information is helpful where available
Participant name
Date of birth
NDIS number
Current plan dates
Type of support requested
Brief overview of support needs
Key risks or complexities
Contact details for participant or nominee
If some information is not available, referrals can still be discussed.
Contact Details
To make a referral or discuss a participant’s support needs
Email: sarah@monarchsupport.au
Monarch Service Coordination aims to respond to all enquiries as soon as possible.